Strategic Solutions Engineer (AI)

TL;DR

Strategic Solutions Engineer (AI): Shaping the future of AI-powered solutions in the enterprise space, serving as a technical advisor to enterprise prospects and customers. Focus on driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems, and architecting generative AI experiences.

Company

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

What you will do

• Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for customers.
• Create and architect generative AI experiences for customer's end users.
• Develop custom demonstrations using the Decagon platform tailored to specific customer needs.
• Communicate complex technical concepts clearly to diverse stakeholders.

Requirements

• 4-6 years of customer facing experience in a sales engineering (pre-sales) role.
• Strong interpersonal and teamwork skills.
• Functional understanding of GTM systems and workflows.

Nice to have

• 2+ years of AI sales engineering experience.
• Experience in a high-growth startup environment.

Culture & Benefits

• Medical, dental, and vision benefits.
• Take what you need vacation policy.
• Daily lunches, dinners and snacks in the office.