Customer Solution Architect

TL;DR

Customer Solutions Architect: Driving adoption of Supabase across diverse customers, designing technical solutions on the platform. Focus on leading proof-of-value implementations, answering complex questions, and optimizing performance.

Location: Remote (US Time Zones)

Company

Supabase is the Postgres development platform, built by developers for developers, providing a complete backend solution.

What you will do

• Lead technical discovery to uncover business and technical objectives, and set appropriate expectations of the Supabase platform.
• Design, build, and present Supabase platform demonstrations to high-value customers.
• Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform.
• Actively guide new customers through an onboarding journey to promote their rapid deployment and growth on the platform.
• Deliver synchronous and asynchronous engagements with customers, including application architecture assessments, database design and performance optimization.
• Serve as an internal champion for your customers and the platform.

Requirements

• 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.
• Strong background with relational database management systems such as PostgreSQL or MySQL.
• Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
• Very strong communication skills, particularly of technical concepts.
• Well-organized and effective storyteller with meaningful interpersonal skills.
• Experience with project management, business analysis and revenue operations tools.

Culture & Benefits

• Fully Remote: Work from anywhere with a WeWork membership or co-working allowance.
• Receive ESOP (equity ownership) in the company.
• Tech Allowance to set up your ideal work environment.
• Health Benefits: Supabase covers health insurance for employees and a percentage for dependents.
• Annual Off-Sites for team connection and collaboration.
• Flexible Work: Operate asynchronously and manage your own time.
• Professional Development: Annual education allowance for learning.

Hiring process

• Apply: The team will review your application.
• Intro Call: A short video chat to get to know each other.
• Interviews: Up to four calls with founders, future teammates, and someone cross-functional.
• Decision: The company may follow up with a final question or go straight to offer.