Customer Support Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Customer Support Specialist: Providing support and assistance to customers in English and Spanish, focusing on operations management platform and inventory management software. Focus on effective communication, problem resolution, and managing customer inquiries related to equipment scheduling, crew management, and order processing.
Location: Toronto, Ontario, Canada
Company
is a product company specializing in operations management software for AV rental, event production, and equipment rental industries.
What you will do
- Collaborate on projects and orders, assisting customers with scheduling and resource booking
- Support customers in managing equipment, inventory, and crew scheduling
- Help process orders and returns efficiently
- Communicate with customers in English and Spanish to resolve issues
- Provide professional documentation and data insights to customers
Requirements
- Location: Must be based in Toronto, Ontario, Canada
- Languages: Proficiency in English and Spanish required
- Strong communication and problem-solving skills
- Experience with customer support or helpdesk roles preferred
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